All items in original, unworn condition may be returned within seven days of receipt for a full refund to the original payment method, store credit, or exchange. All watches must be returned with all original packaging and paperwork. Returns must be initiated within the seven day return period and shipped quickly thereafter. Send email to returns@galaxytime.com and we will provide instructions. Provided the watch is received back in the same condition with all packaging and paperwork included, we will issue full refund less shipping charges to same tender used for purchase.